In February, researchers Zach Landis-Lewis and Dahee Lee from the University of Michigan, Ann Arbor (USA), visited the NIHR Greater Manchester PSTRC Safety Informatics team at the Health eResearch Centre (HeRC) and gave a seminar on feedback interventions. Zach is Assistant Professor of Learning Health Sciences at the University of Michigan Medical School. Currently he is working on developing a system to support automated tailoring of clinical performance feedback for healthcare professionals. He leads the DISPLAY (Design, Implementation, Systems, Performance, Learning, and Y they matter) lab. Dahee is a MSc student in Health Informatics at the University of Michigan.
Feedback interventions play a key role in the Greater Manchester PSTRC Safety informatics theme; examples are the Salford Medication Safety Dashboard (SMASH) and the Performance Improvement plaN GeneratoR (PINGR), both of which are being used in primary care in Salford.
The work of Zach and Dahee aims to develop a formal knowledge base of feedback interventions, based on psychological theory. The seminar talk featured:
- an ongoing project at the University of Michigan looking at antimicrobial stewardship
- preliminary results on the development of a classification system of performance summary displays
- a set of mechanisms for tailoring displays to improve how GPs process performance summaries.
The Safety Informatics team is planning to work with Zach and Dahee on the further development of the knowledge base of feedback interventions, involving also collaborators from Amsterdam and Toronto. A meeting has been planned at the Audit & Feedback Summit that will be held in May 2018 in Toronto.
GM PSTRC 