The NIHR Greater Manchester PSTRC Community Pharmacy Patient Safety Collaborative: part one

20 Apr

by Penny Lewis, Medication Safety theme

Comm Pharm Pt Safety Collaborative

The community pharmacy patient safety collaborative has reached six months of age. Over this period, ten pharmacists who work across Greater Manchester have come together regularly with research staff from the Greater Manchester PSTRC to learn about quality and safety improvement.

The collaborative members’ first assignment has been to create a ‘safety case’ for their pharmacies. Safety cases are a recognised approach to safety management in other safety critical industries (such as aviation and petrochemicals) but are relatively new to healthcare. As far as we are aware, this is the first time that safety cases have been used in community pharmacy. In order to write their cases, the collaborative members have learned how to use risk assessment techniques such as Failure Modes Effect Analysis (FMEA), Systematic Human Error Reduction and Prevention Analysis (SHERPA), Proactive Risk Monitoring for Organisational learning (PRIMO), Hierarchical Task Analysis (HTA) along with Plan Do Study Act (PDSA) cycles to explore potential and actual patient safety issues in pharmacies.  As well as familiarising themselves with a ridiculously large number of acronyms, the collaborative has used their newly acquired knowledge to investigate and deal with the risks associated with community pharmacy activities such as medication dispensing, provision of monitored dosage systems and delivery services.

In addition to hearing from Greater Manchester PSTRC researchers, the collaborative has also had a guest presentation from Professor Todd Boyle of St Francis Xavier University, Canada, who talked about his work in quality improvement across pharmacies in Canada, and Sarah Ingleby, lead nurse in acute care at Central Manchester University Hospital, who popped over to talk about her involvement in producing a safety case for sepsis in secondary care.

The next few months will hopefully see the recruitment of more collaborative members, including pharmacy technicians. In future meetings we will be exploring further risk management techniques and finding out more about the initiatives that have already been implemented.   In future blogs you will hear from members of the collaborative, who will share their experiences of being involved in patient safety research.  For now, the team at the Greater Manchester PSTRC would like to thank all those who have contributed to the success of the collaborative so far.

Read part two of the blog series.

Read part three of the blog series.

2 Responses to “The NIHR Greater Manchester PSTRC Community Pharmacy Patient Safety Collaborative: part one”

Trackbacks/Pingbacks

  1. Community Pharmacy Patient Safety Collaborative part two: Assessing safety | GM PSTRC - August 31, 2016

    […] Read part one of the blog series. […]

  2. Community Pharmacy Patient Safety Collaborative: Involving the Patient | GM PSTRC - October 18, 2016

    […] Read part one of the blog series. […]

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