Archive | May, 2014

Public Engagement event – 27 March 2014

14 May

by Carolyn Gamble, Research User Group (RUG) member with an affiliation to General Practice theme


As part of the Greater Manchester Primary Care Patient Safety Centre Research User Group (RUG), and working under the General Practice Theme, I had the opportunity to be involved in the organisation and facilitation of the public engagement event. Working with Nowgen, we put on an event at the Manchester Museum surrounding the patient and public perception and ideas on ‘Never Events’ in primary care.

The event had a great turn out! Approximately 50 people attended, a diverse audience of both public and patients from across the Greater Manchester area, and various industry professionals in research and clinical care, all willing and ready to share their views about patient safety and never events.

Bella Starling (Director of Public Programmes, Nowgen) opened the evening with a warm welcome and introduction to the event. Professor Stephen Campbell (Greater Manchester PSTRC Lead) presented the first edit of a new film about the Greater Manchester PSTRC – which will be made available on our website after titles and music have been added.

Professor Campbell also introduced the work of the Patient Safety Centre, our aims and objectives and how the public plays a huge role in this project, and how people can get more involved in this fantastic work.

Dr Sudeh Cheraghi-Sohi, (Research Fellow for the General Practice Theme) presented information and updates about the current research into ‘Never Events in General Practice’, and the need for the list to be developed further.

She explained that the research being undertaken is setting out to define a list of “Never Events” that occur in a GP setting – which is a first, as currently there is no defined list for Primary Care. There is a provisional list, of 10 potential “Never Events” in General practice developed in Scotland. Dr Cheraghi-Sohi asked the group their opinions, thoughts and feedback on this list, and asked for views on any other types of events that people wanted to add to the list.

We all entered into round table discussions for everyone to have their say.   A lot of these discussions revolved around medication or prescribing errors, nature and severity of GP errors and how service delivery standards could affect patient safety. Some individuals even felt comfortable enough to share personal experiences of suffering “Never Events” while under their GP’s care. To me, this means we created a good open, supportive atmosphere for generating what could be sensitive discussions.

Each table fed back their top ideas and themes.   All written input from the audience will be analysed and considered by the research team – it will be interesting to see if any trends come out of all the discussions! People had a lot to say on the subject, and seemed eager for more information and ways to become involved in this important research.

Our lovely Chair, Ailsa Donnelly wrapped up the event by speaking about the RUG and how patients and public can become more involved with us. Ailsa’s talk about the RUG was motivating and encouraging!   I really enjoyed speaking with different people, gaining an understanding of their views, and promoting the research of the Centre and membership of the RUG. When I watched each of the presentations at the event, it made me feel proud to be a part of the Greater Manchester PSTRC and reminded me of how important the research is that is being undertaken at the Centre and the impact it will have on the safety of patients in Primary Care.